This place suits me perfectly. It has great wi-fi, a fitness centre, and friendly staff. I remember how they helped return my forgotten belongings during my first stay. I highly recommend it for a comforting experience! I'm coming back for a xmas.

Renovation Surprise

The room was spacious and clean, featuring excellent shower quality. The hotel had a unique layout, ideal for family gatherings, which made our stay enjoyable despite some issues.

Unfortunately, parts of the hotel were undergoing major renovations, causing some inconvenience. The noise during the day and unfinished public areas detracted from our experience.

The well-stocked kitchen made meal prep easy, but the floors were not clean.

The location was super convenient with easy access to highways and nearby dining options. The pool was a bit chilly but fun for my kids, and the mini basketball court provided a nice outlet for them to burn off some energy. For a family, the big two-bedroom suite made it feel homey. I also loved the nice touch of being able to sign into my streaming services on the TV.

The outdoor entertainment area was a hit with the kids, especially with our dog joining in on the fun. The kitchen in our suite was well-equipped, making cooking family meals easy. We really appreciated the clean, spacious layout of our room.

My kids wished for a more comfortable couch to lounge on.

The suite I stayed in was spacious and well-equipped with a full-size refrigerator and kitchen utensils. I appreciated the cleanliness throughout the stay, particularly in the kitchen area. The breakfast selection, especially the fresh fruit, exceeded my expectations. However, the couch in the living area was incredibly uncomfortable for both sitting and sleeping. I found some areas, particularly one of the bathrooms, not up to par with cleanliness standards, showing signs of neglect. Although the location was convenient near the highway, the overall condition of the property needs attention to provide a better guest experience.

great experience with friendly staff and clean suites for pets

The hotel staff truly feel like family, always ready with a smile. The suite for my pup and me was absolutely spotless, making our stay comforting and enjoyable.

Just a fitting option for a short stint in West Springfield with fantastic value for money. The kitchenette was handy for quick meals. Bring your own pillows for better comfort.

During my stay at the Two-Bedroom Suite, I enjoyed the spacious layout, perfect for unwinding. The well-stocked kitchen made meal prep good, though I found the couch rather uncomfortable for lounging. The breakfast offered exceeded my expectations with fresh fruit, which was a pleasant surprise.

I appreciated the warm and welcoming atmosphere, with clean and comfortable accommodations that made my stay feel like a home away from home. The friendly staff were attentive, ensuring all my needs were met with a smile.

Better noise control in hallways would be appreciated.

The fitness center was great. the room had dusty floors and needed cleaning.

Conveniently located near the highway and restaurants, the two-bedroom suite offered a well-stocked kitchen, making meal prep easy. While the room was generally clean, the couch was uncomfortably worn, and one bathroom felt neglected and not overly clean. The breakfast selection exceeded expectations, especially the sliced tropical fruits, adding a nice touch to the stay.